Shipping Policy

Last Updated: 19/9/2025

At BOND STORE, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.


---

1. Processing Time

All orders are processed within 2–5 business days.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing may take longer.

 

---

2. Shipping Time

Standard international shipping typically takes 7–14 business days.

Delivery times may vary depending on the destination, customs clearance, and local postal services.

Tracking information will be provided once your order has been shipped.

 

---

3. Shipping Costs

Shipping costs are calculated at checkout and depend on your location and the shipping method chosen.

Occasionally, promotional free shipping offers may be available.

 

---

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can use the tracking number to monitor the delivery status of your order.

 

---

5. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Customers are responsible for paying any applicable duties or taxes.

 

---

6. Lost or Damaged Packages

BOND STORE is not responsible for packages lost or damaged during transit.

If your package is lost or arrives damaged, please contact us immediately at support@bondstore.store or 01303023119 so we can assist you.

 

---

7. Contact Information

For any questions regarding shipping, please contact us:

📧 Email: support@bondstore.store
📞 Phone: 01303023119
🏢 Address: Dhaka, Bangladesh, Gopalgonj, Moulvi Pada, Basic Breeze, Post Code 8100